Sage CRM uses industry leading technology to encourage better business practices and efficient information exchange throughout your organisation. With Sage CRM, you can quickly analyse, manage and synchronise sales, marketing and customer care activities across all points of contact.

For sales:
Deliver reports every day, every hour that lets you know how your team is performing. Organise teams and schedule calls and meetings. Define the sales and lead process to suit the way you do business.

Manage vital opportunities and leads by tracking leads from first contact to final sale, ensuring time and energy is spent on the deals that are most likely to close.

Integrate sales with marketing and customer service for a 360 degree view of your customer. All information captured on your customers creates cross-sell and up-sell opportunities.

For marketing:
Manage and track every element of your marketing campaigns. Drill down to specific activities within your campaign.

Segment customer and prospect lists and deliver targeted messages to your select target audience.

Qualify leads into your chosen criteria for follow up, prioritise your leads to ensure that a lead never gets lost or goes cold.

For support:
Keep track of every customer interaction for the most up to date information on all your customers.

Offer multiple channels to your customers by providing them with web access to their own customer portals on your website where they can log queries and view status of their requests at their convenience 24x7.

Gather and retain important customer information to build and enhance customer relationships.